Support for the JotNot iPhone client.Tumblr (3.0; @jotnot-overview)http://www.jotnot.com/<ul> <li><a href="#inapp">The extensive in-app help system</a></li> <li><a href="http://jotnot-help.tumblr.com/post/238610274/help-overview">The online help</a></li> <li><a href="#support">The in-app support button</a></li> <li><a href="#email">Emailing support@jotnot.com</a></li> </ul> <h2 id="inapp">JotNot’s in-app help system</h2> <p>The easiest and fastest method is to use the extensive in-app help.  The help can be accessed in two places by tapping the <img src="http://media.tumblr.com/tumblr_kurdxfwpwf1qzqviq.png"/> button:</p> <p>On the main page:</p> <p><img src="http://media.tumblr.com/tumblr_kurecclQEH1qzqviq.png"/></p> <p>and under Settings:</p> <p><img src="http://media.tumblr.com/tumblr_kured5VB2U1qzqviq.png"/></p> <h2 id="support">JotNot’s in-app support button</h2> <p>The best way to send us a support email is through JotNot’s in-app support button shown below.  It automatically generates a support email with much of the information that we need to help you solve the problem.</p> <p><img src="http://media.tumblr.com/tumblr_kurf15mqAJ1qzqviq.png"/></p> <h2 id="email">Emailing support@jotnot.com</h2> <p>Please email us at support@jotnot.com if you have any questions, comments, or other feedback.  We love getting feedback from you and we will respond within 24 hours.  Please include the following information in your email to speed up your support request:</p> <ul> <li>The kind of iPhone you have</li> <li>The version of JotNot listed under settings</li> <li>A screenshot of the error if possible (press the power and home buttons together to take a screenshot)</li> </ul>http://www.jotnot.com/post/267884341http://www.jotnot.com/post/267884341Thu, 03 Dec 2009 12:51:00 -0500